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HUT-220W - Water is collecting around my humidifier. What is wrong?

Model: HUT-220W
Question: Water is collecting around my humidifier. What is wrong?
Answer: One of the following could be the reason your unit is not producing mist.
  • Unit has run low on water and the Auto Shut Off has engaged. If you do not see water in the water window you should refill
  • Unit needs to be clean. If there is excessive mineral build up around the float and transducer you should clean your
  • humidifier and try operating again.
  • Check to make sure pump is fully seated in pump holding area.
  • If none of these solutions resolves your issue you should contact customer service at 1-800-477-0457 (M-F, 8AM-7PM EST).
  • Search Frequently Asked Question database again.
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